Total Quality Management – TQM
Total Quality Management (TQM)
Total Quality Management (TQM) meaning
Total Quality Management (TQM) is :
a management approach to long-term success through customer satisfaction.
Training courses in TQM will teach you how to use a combination of strategy, data, and effective communication to integrate quality into all aspects of your organization.
- Basic Quality tool
- Risk Management
- Quality Management
- ISO 9001:2015
- Practical & Cast study
Upon completion of this course, you will:
1- List the benefits of quality to individuals, organizations, customers, suppliers, and society.
2- Describe key events in the evolution of quality.
3- Identify and describe the key components of total quality management (TQM) and understand how organizations approach TQM deployment.
4- Differentiate between the TQM philosophies of six quality experts and two quality approaches: Six Sigma and the Baldrige program.
5- Know the role of process management in TQM and the interrelationship of processes and systems.
- Lectures 0
- Quizzes 0
- Duration 50 hours
- Skill level All levels
- Language English
- Students 539
- Assessments Yes